Notice

Notice of Change:

June 5, 2023, Changes regarding appointments for Unemployment Insurance in the local offices.

You will not be required to have an appointment for UI/Workforce services. You can be seen at the local office during business hours. Each office will work with you on a first come, first served basis. While we will continue to make every effort to answer your questions during the appointment, UI Specialists may not be able to provide a resolution during a single visit. Some UI claims may require additional paperwork or take additional time to complete and process.

Each office will maintain 10 phone appointments available daily for scheduling to accommodate those who cannot, or prefer not, to be in-person.

Bring two forms of acceptable ID documents. Go to kcc.ky.gov (<add correct link) under employment service to review the acceptable ID documents list.
While we will continue to make every effort to answer your questions during the appointment, UI Specialists may not be able to provide a resolution during a single visit.

Labor Cabinet - Unemployment Insurance Online Appointment Scheduling

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Unemployment Insurance Assistance

Appointments are available for in-person and phone appointments at select Kentucky Career Center locations. These appointments are for individuals who need unemployment insurance or job seeker assistance. You must provide a valid phone number where you can be reached when scheduling your appointment. You will be required to verify your identity by answering security questions at the start of your scheduled appointment. Please be aware not all issues can be resolved the same day.

Kentucky Unemployment Insurance Information Page